We are looking for a Customer Service Executive (Email, Chat & Call Support) for International Inbound support in Johar Town, Lahore.

Role & Responsibilities

• Respond to customer queries about the product, pricing, and availability across all available channels
• Work with internal teams such as purchasing, logistics and accounts teams to resolve customer queries
• Exceptional communication skills preferably with a foreign accent.
• Experience in Call Center Industry will be preferred.
• Excellent skills in Customer Management.
• Complaint Management & Escalation Process.
• The candidate should be Target Oriented.
• Regular attendance and punctuality.
• Candidates will be responsible for receiving inbound calls and RMA.

 Benefits

• School fees reimbursement – 5000 PKR per kid up to 2 kids
• EOBI Contribution.
• Loan Facility
• Annual holidays
• Annual Trips
• Annual Bonus